Which of the following statements about Customer Account Management Systems is appropriate?
A) They are designed to support the project management of a company;
B) They are designed to support the development of a company's budget;
C) They are designed to support the management of a company's production;
D) They are developed to automate the CEO selection of a company;
E) Internet-based Customer Account Management Systems allow customers to self-serve without human interaction of the company employees.

Question

Quizplus · Accepted Answer

Customer Account Management Systems, especially those that are internet-based, are designed to enable customers to manage their accounts, place orders, and access services without the need for direct interaction with company employees. This self-service capability is a key feature of such systems, enhancing customer experience and operational efficiency.

Which of the Following Statements About Customer Account Management Systems