A Customer Relationship Management (CRM) System can support:
A) project management within a company
B) budget planning of a company
C) employees' commuting routes
D) customer behavior analysis
E) personnel management of a company

Question

Quizplus · Accepted Answer

A CRM system is primarily designed to manage a company's interactions with current and potential customers, including analyzing customer behavior to improve relationships and sales.

A Customer Relationship Management (CRM) System Can Support