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Julia's Cookies Has Identified the Following B2B Credit Customer Control

Question 31

Multiple Choice

Julia's Cookies has identified the following B2B credit customer control activity risk: "Sales made to unreliable customers may result in unacceptable credit risks and excessive bad debts." Choose from the list of control activities below one of the appropriate control activities for this risk statement.


A) Clear communication notifying customers all agreements must be in writing to be legally binding
B) Review credit limits periodically and adjust them if required.
C) Use standardized, authorized sales contracts that are legally enforceable.
D) Employee training covering appropriate and inappropriate wording when speaking with customers

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