A popular fast-food chicken restaurant currently offers only fried chicken tenders and chicken sandwiches made from chicken tenders. The only sides available are bread, slaw, and fries. If the chain were to consider offering grilled chicken on their menu, what would you recommend before considering the change for a national roll-out?

Question

Quizplus · Accepted Answer

Each of the options provided is a critical step in the process of introducing a new product, especially one that could significantly alter operations, such as adding grilled chicken to a menu previously focused on fried items. Determining kitchen layout and process changes is essential to accommodate the new cooking method, testing the product with customers ensures there is demand and that the product meets quality expectations, and planning and testing the new production process ensures that the restaurant can efficiently incorporate the new item into its offerings.

A Popular Fast-Food Chicken Restaurant Currently Offers Only Fried Chicken