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Amy, an Assistant Manager at a Credit Union, Added Functionality

Question 51

Multiple Choice

Amy, an assistant manager at a credit union, added functionality to the deposit software used by tellers in the credit union to detect fraudulent activity before the deposit goes into a customer's account. In which management responsibility area was Amy acting in when she added this functionality?


A) Planning
B) Implementing
C) Monitoring
D) Changing and Improving

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