You notice that a colleague seems to be distracted from his work. You ask him if something is wrong, and he replies, "No, I'm fine". You ask him again, "Tell me what is wrong"? This is an example of
A) believing verbal over non-verbal messages.
B) engaging in intrapersonal observation.
C) believing non-verbal clues over verbal language.
D) observing contextual nuances.
E) altering communication cues.
Correct Answer:
Verified
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