Fabricating Solutions in Minnesota manufactures widgets, and the company's effective capacity is 2 units in 5 minutes. The company is usually open 12 hours per day (2 shifts per day and each shift is 6 hours each day) and 20 days for each month. The actual output for February was 4,750 units, and the actual output for March was 5,200 units.
-A call center company's effective capacity is 1,600 calls each day. If the company wants to attend 1,350 calls per day, what will be the capacity utilization?
A)118.8%
B)133.3%
C)75.0%
D)84.4%
E)Do not have enough information to compute

Question

Quizplus · Accepted Answer

Capacity utilization is calculated as (Actual Output / Effective Capacity) * 100. For the call center, it is (1350 / 1600) * 100 = 84.4%.

Fabricating Solutions in Minnesota Manufactures Widgets, and the Company's Effective