An activity associated with the returns management process is
A)Designing a distribution network to deliver goods on time
B)Managing product and service agreements with customers
C)Developing guidelines for returns and disposal
D)Designing and implementing customer response procedures
E)Forecasting demand

Question

Quizplus · Accepted Answer

Developing guidelines for returns and disposal is directly related to the returns management process, which involves handling returned products and determining their appropriate disposition.

An Activity Associated with the Returns Management Process Is