You are part of a knowledge management team that is interested in improving the user experience for your organization. The team members know you have taken a course in informatics and ask your advice about how to get started with usability in the organization. You recommend:
A) talking to the CEO about her ideas.
B) examining the support call lists and system change requests.
C) working with only physicians, since they have been the most vocal about issues with the EHR.
D) hiring a consultant.
Correct Answer:
Verified
Q1: Your organization acknowledges that providers want to
Q2: Which of these best describes an example
Q3: National efforts to improve the user experience
Q4: You are asked to perform a heuristic
Q5: You want to make sure you consider
Q6: Your team is working on a mobile
Q8: Nielsen coined the term "Discount Usability Testing"
Q9: Task analysis may involve: (Select all that
Q10: Measuring user interaction, or user interaction satisfaction,
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