The Key Ideas of Quality Management Practices Include

The key ideas of quality management practices include:

A) make the customer's requirement pervasive i every corner of the organisation
B) reduce all forms of organisational waste by striving to 'get it right the first time, every time'
C) organisations must focus on achieving process control
D) idea of how quality is managed must, and do, hinge on high levels of staff engagement
E) all of these choices