A counselor's ability to accurately recall what was said and done during an assessment interview can be impacted by which of the following?
A) Counselor's emotional state during the interview
B) Counselor's use of the representative heuristic
C) The anchoring and recency effect
D) All of the above

Question

Quizplus · Accepted Answer

All of the options listed can impact a counselor's ability to accurately recall information from an assessment interview. A) The counselor's emotional state can affect memory and perception. B) The use of the representative heuristic, a cognitive bias where an individual categorizes a situation based on patterns of previous experiences, can influence recall by filtering memories through these biases. C) The anchoring and recency effects, which are cognitive biases that respectively refer to the human tendency to rely too heavily on the first piece of information offered (the "anchor") when making decisions and to better remember the most recently presented information, can also affect how memories of the interview are recalled and prioritized.

A Counselor's Ability to Accurately Recall What Was Said and Done