A corporation searching for ways to improve its customer service should consider the age ranges of its customer service representatives as well as its customers.

Question

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It is important for a corporation to consider the age ranges of its customer service representatives as well as its customers in order to better understand their needs and preferences. Different age groups may communicate and expect different levels of service, and having representatives who are able to relate to and understand these differences can improve overall customer satisfaction.

A Corporation Searching for Ways to Improve Its Customer Service