Crafting an Effective Claim Request
Analyze the following routine claim letter and make needed revisions.
Dear Mr.Ortiz:
Eight months ago,I purchased the Wireless-G Broadband Router (2.4 GHz),Model No.WRT54G,from your company.After only eight months of use,it no longer works.It quit working while I was in the middle of a huge project,and the delay cost me hundreds of dollars.
Since this product came with a year warranty,I am upset that it quit working after less than a year.It must be defective.I have the receipt for purchase and want a replacement immediately.The router problem has already cost me time and money.If I don't receive a replacement or refund immediately,I will not buy your products in the future.
Please send a replacement router via express delivery to the address on this letterhead.
Thank you.

Question

Quizplus · Accepted Answer

The Answer of Crafting an Effective Claim Request
Analyze the following routine claim letter and make needed revisions.
Dear Mr.Ortiz:
Eight months ago,I purchased the Wireless-G Broadband Router (2.4 GHz),Model No.WRT54G,from your company.After only eight months of use,it no longer works.It quit working while I was in the middle of a huge project,and the delay cost me hundreds of dollars.
Since this product came with a year warranty,I am upset that it quit working after less than a year.It must be defective.I have the receipt for purchase and want a replacement immediately.The router problem has already cost me time and money.If I don't receive a replacement or refund immediately,I will not buy your products in the future.
Please send a replacement router via express delivery to the address on this letterhead.
Thank you.