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Anna's Boss Harshly Criticized Her Work on a New Advertising

Question 36

Multiple Choice

Anna's boss harshly criticized her work on a new advertising campaign. Rather than engage in conflict with her boss, Anna replied, "I'm sorry you didn't like it." Anna chose to avoid the conflict thinking that it was probably


A) temporary.
B) unimportant.
C) too risky.
D) too personal.

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