The category of defense-arousing response that deals with listener interest is known as
A) evaluation vs. description.
B) control vs. problem orientation.
C) certainty vs. provisionalism.
D) neutrality vs. empathy.

Question

Quizplus · Accepted Answer

Neutrality vs. empathy deals with listener interest, as empathy involves understanding and sharing the feelings of others, which can engage the listener more effectively than neutrality.

The Category of Defense-Arousing Response That Deals with Listener Interest