_______ barriers to listening include our thoughts or emotions whereas _______ barriers to listening originate in the message, the sender, or the environment.
A) Internal; external
B) Genetic; situational
C) External; internal
D) Observable; nonobservable

Question

Quizplus · Accepted Answer

Internal barriers to listening are those that arise from within the listener, such as personal biases, prejudices, or emotions. External barriers, on the other hand, are those that come from the environment, the sender, or the message itself, such as noise or a speaker's accent.

_______ Barriers to Listening Include Our Thoughts or Emotions Whereas