Christine gets frustrated when talking with her husband about work. When she wants to vent, he is "solving" her problems before she can even finish describing them. This fundamental difference in communication style comes from her tendency to take a(n) ____________ approach and his tendency to take a(n) _____________ approach.

Question

Quizplus · Accepted Answer

Christine's frustration stems from her desire for empathy and understanding (an empathy-oriented approach) when she talks about her work issues, while her husband focuses on solving the problems (a problem-solving approach) instead of simply listening and providing emotional support.

Christine Gets Frustrated When Talking with Her Husband About Work