A Nurse Is Talking with a Patient Who Is Scheduled

A nurse is talking with a patient who is scheduled to have a hemicolectomy with the creation of a colostomy. The patient admits to being anxious, and has many questions concerning the surgery, the care of a stoma, and necessary lifestyle changes. Which of the following nursing actions is most appropriate?

A) Reassure the patient that the procedure is relatively low risk and that patients are usually successful in adjusting to an ostomy.
B) Provide the patient with educational materials that match the patients learning style.
C) Encourage the patient to write down these concerns and questions to bring forward to the surgeon.
D) Maintain an open dialogue with the patient and facilitate a referral to the wound-ostomycontinence (WOC) nurse.