Match these items.
-Work sampling
A) How an observer perceives the employee compared to "normal" employees
B) Created through detailed analysis of film footage of jobs
C) Elimination of non value-adding process steps
D) Determines how an employee is spending time
E) Productivity measures of individual resources
F) Workers getting better at what they do after many repetitions
G) Based on actual observation of an employee for a long enough time to gather reliable data
H) Normal time adjusted to incorporate allowances
I) Might be used for seasonal demand fluctuations
J) An effective way to look at customer loyalty
Correct Answer:
Verified
Q36: Match these items.
-Stop watch studies
A) How an
Q37: Match these items.
-Learning curve
A) How an observer
Q38: Match these items.
-Contingent workers
A) How an observer
Q39: Match these items.
-Standard time
A) How an observer
Q40: Match these items.
-Local measures
A) How an observer
Q42: Match these items.
-Pre-determined motion times
A) How an
Q43: Match these items.
-Performance rating
A) How an observer
Q44: Match these items.
-Continuous improvement
A) How an observer
Q45: A manager wants to determine an
Q46: The need to empower the entire workforce
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