US Companies Have Poured Millions of Dollars into Quality Programs

U.S. companies have poured millions of dollars into quality programs in the past decade. Unfortunately, the programs do not always achieve the results the companies expect. In spite of the above, your company is considering entering the competition for a Baldrige Award. Prepare a memo outlining the pros and cons of applying for the Baldrige Award. Also, list some ways your company could judge whether its Baldrige initiative is working.