The first phase of QFD is includes referred to as obtaining the ______ of the customer.
Correct Answer:
Verified
Q36: In _ layouts, products whose processes require
Q37: The second phase of QFD is called
Q38: The _ _ phase of QFD consists
Q39: The _ _ _ provides the link
Q40: Processes create _ and add _
Q42: A structured, five-step approach to continuous improvement
Q43: Match these items.
-Product/process matrix
A) Separates customers from
Q44: Match these items.
-Quality function deployment
A) Separates customers
Q45: Match these items.
-Reengineering
A) Separates customers from service
Q46: Match these items.
-Service blueprinting
A) Separates customers from
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