Costs are always the most important of the components of value.
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Q3: It is not possible for two head-to-head
Q4: Customer's perception of value depends on the
Q5: Convenience, along with price, is likely to
Q6: Businesses routinely seek to attract customers that
Q7: Environmental forces can have a strong influence
Q9: A company's strategy is not necessarily what
Q10: The focus strategy often seeks a small
Q11: The capacity of the service or manufacturing
Q12: For any facility, whether it be a
Q13: Processes can be viewed as the components
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