Which of the following best describes ISO 9000?
A) the concept that all employees are valuable contributors to a firm's business, and should be entrusted with decisions regarding their work
B) the redesigning of business processes to improve performance, quality, and productivity
C) a program certifying that a factory, laboratory, or office has met the quality management standards of the International Organization for Standardization
D) a certification program attesting to the fact that a factory, laboratory, or office has improved environmental performance
Correct Answer:
Verified
Q12: _ stresses the use of standard and
Q13: Whereas goods are produced, services are _.
A)
Q14: _ is ensuring that a manufacturing firm's
Q15: When considering a location for a manufacturing
Q16: _ is starting point for total quality
Q18: ISO 9000 originated in _ to standardize
Q19: Which of the following best describes ISO
Q20: Which of the following is/are components of
Q21: ISO 14000 requires that firms develop a(n)
Q22: _ focuses on radical redesign of processes
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