A great deal of the work of legislators is comprised of casework, which includes answering the letters and phone calls of constituents requesting assistance.

Name: A great deal of the work of legislators is comprised of casework, which includes answering the letters and phone calls of constituents requesting assistance.
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Casework is a significant part of a legislator's duties, involving responding to constituents' requests for help, including answering their letters and phone calls.

A Great Deal of the Work of Legislators Is Comprised