CompTIA has created a six-step process for troubleshooting. The first step in the process is to identify the problem. Which of the followings steps resembles the next step in the methodology?
A) Establish a theory of probable cause.
B) Document findings, actions, and outcomes.
C) Test the theory to determine the cause.
D) Establish a plan of action to resolve the problem and implement the solution.
Correct Answer:
Verified
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