As an organization fine-tunes its strategies and defines its objectives, management will disseminate these strategies and objectives to various levels of the organization. While distributing tasks to other employees, management should ensure that outcomes remain congruent with their intentions. Which of the following best represents an example of goal congruence?
A) Don is a salesperson tasked with double-checking payroll figures to diversify his skillset.
B) John is an HR representative tasked with shadowing a salesperson to increase his understanding of that position.
C) Sharon is an accountant tasked with creating a new ad campaign to attract customers.
D) Tara is an administrative assistant tasked with teaching a new secretary the organization's required skillset for serving customers.

Question

Quizplus · Accepted Answer

This question requires familiarity with goal congruence and tasking assignments to achieve it. Choice D is correct because it accurately represents a task that ensures goals remain congruent. The remaining three choices are not correct since they would not ensure goal congruence.

As an Organization Fine-Tunes Its Strategies and Defines Its Objectives