A firm's value chain consists of ________.
A) primary and support activities
B) primary and secondary activities
C) observable and surreptitious activities
D) regional and global activities

Question

Quizplus · Accepted Answer

A firm's value chain consists of primary activities that are involved in the creation and delivery of the product or service (such as inbound logistics, operations, outbound logistics, marketing, and after-sales service) and support activities that facilitate the primary activities (such as procurement, technology development, human resource management, firm infrastructure). Therefore, option A is the correct answer. Option B is incorrect because there is no such thing as secondary activities in value chain management. Option C and D are also incorrect because they are not relevant to the concept of value chain.

A Firm's Value Chain Consists of ________