The lifetime value of a customer is the measure of the
A) percentage of a customer's business or purchases from a particular firm
B) ratio of a customer's purchases to their disposable income
C) value of a customer over his or her life time with a particular firm
D) value of a customer over the typical life span of a firm's customers
Correct Answer:
Verified
Q95: Data mining can be used for all
Q96: Customer relationship management (CRM) is
A) a database
Q97: The second step in developing a CRM
Q98: The third step in developing a CRM
Q99: The last step in developing a CRM
Q101: The first step in calculating the lifetime
Q102: To calculate the lifetime value of a
Q103: In the first step of calculating the
Q104: Suppose a bakery purchases $400 in flour
Q105: Suppose BlueBill Bakery purchases $600 in flour
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