The service characteristic which is most affected by the human element of the service provider is
A) intangibility
B) perishability
C) inseparability
D) variability
Correct Answer:
Verified
Q155: Because of the service characteristic of _,
Q156: To reduce the negative impact of perishability,
Q157: A restaurant that hires extra employees at
Q158: To reduce the negative consequences of inseparability,
Q159: The service characteristic which would have the
Q161: To reduce the negative impact of variability
Q162: During the _ of the service purchase
Q163: In terms of the service purchase process,
Q164: Because of the service characteristic of _,
Q165: In terms of the service purchase process,
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