The process of attempting to regain a customer's confidence after a service failure is called _________________________.
Correct Answer:
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Q213: The process of deciding the cause of
Q214: In measuring service quality, _ refer to
Q215: In measuring service quality, _ refers to
Q216: In measuring service quality, _ refers to
Q217: In measuring service quality, _ refers to
Q219: Match the statements below with the type
Q220: Match the statements below with the type
Q221: Match the statements below with the type
Q222: Match the statements below with the type
Q223: Match the statements below with the type
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