Which of the following should managers do to decrease conflict in a cross-functional team?
A) decrease members' ownership in group decisions
B) limit transparency regarding members' personal agendas
C) encourage "mindfulness" after examining divergent points of view
D) encourage individual effort over group synergy

Question

Quizplus · Accepted Answer

Encouraging "mindfulness" after examining divergent points of view can help team members become more aware of their own thoughts and emotions, and consider others' perspectives more effectively. This can lead to greater understanding and cooperation, ultimately decreasing conflict.

Choice A (decreasing ownership in group decisions) may actually increase conflict by making team members feel less invested in the outcomes.

Choice B (limiting transparency regarding personal agendas) can lead to distrust and suspicion among team members, increasing conflict.

Choice D (encouraging individual effort over group synergy) can create competition rather than collaboration, also increasing conflict.

Which of the Following Should Managers Do to Decrease Conflict