Which of the following statements is true of formal communication channels?
A) Formal communication channels tend to operate more laterally than vertically compared to informal communication channels.
B) Formal communication channels define who has responsibility for information dissemination and indicate the proper recipients of work-related information.
C) Formal communication channels facilitate faster movement of information as people are highly motivated to pass information on.
D) Formal communication channels are designed to carry both work-related and nonwork information that can be easily regulated by the organization.

Question

Quizplus · Accepted Answer

Formal communication channels have a clear structure and defined hierarchy, which helps to identify who is responsible for conveying information and who the intended audience should be. This helps to ensure that work-related information is disseminated effectively and efficiently.

Which of the Following Statements Is True of Formal Communication