Which of the following is a disadvantage of informal communication channels in an organization?
A) They carry only nonwork related information and are detrimental to organizational productivity.
B) Some of the messages passed through them are inaccurate and focus only on negative information.
C) Lateral communication is greatly hindered as messages are closely regulated by the organization.
D) Informal communication channels are incompatible with advances in Internet and other modern communication technologies.

Question

Quizplus · Accepted Answer

Informal communication channels may spread inaccurate or negative information, which can lead to a decrease in productivity and employee morale. However, not all informal communication is non-work related, so choice A is incorrect. Choice C is incorrect because informal communication channels often facilitate lateral communication. Choice D is incorrect because informal communication channels can include modern technologies such as instant messaging and social media.

Which of the Following Is a Disadvantage of Informal Communication