Which of the following is the best example of selective perception acting as a barrier to interpersonal communication?
A) A subordinate employee does not make eye contact with his manager when speaking to him.
B) A customer focuses only on the product's price and ignores the salesperson's advice on quality.
C) An employee agrees with his boss' suggestions even though he believes his boss is wrong.
D) An employee misinterprets a colleague's sincere compliment as mockery.

Question

Quizplus · Accepted Answer

Selective perception is the tendency for individuals to only perceive information that aligns with their preconceived beliefs or attitudes. In this example, the customer is only focused on the price and is ignoring the salesperson's advice on quality, which is a barrier to effective communication. The other choices may be examples of other barriers such as lack of confidence, agreement bias, or misinterpreting communication.

Which of the Following Is the Best Example of Selective