Top executives at McCain Ericsson Bank have taken up business process reengineering to improve the standards of the organization.They are unsure if their current loan application process is an adequate measure of determining whether or not a loan should be given to an individual.Which of the following elements are they considering?

Question

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The objective of the loan application process is to determine whether or not a loan should be given to an individual. The design of the process should be such that it is able to accurately assess the creditworthiness of an individual. The capabilities of the process should be such that it is able to handle the volume of loan applications that the bank receives. The infrastructure of the process should be such that it is able to support the process and ensure that it is able to run smoothly.

Top Executives at McCain Ericsson Bank Have Taken Up Business