Which is a pat answer?
A) "Everything will be just fine."
B) "I understand you must be worried."
C) "Can you tell me what's wrong?"
D) "This must be difficult for you."
Correct Answer:
Verified
Q3: Terminally ill residents:
A) have birth defects.
B) have
Q4: A resident pinches and scratches when it
Q5: Effective communication involves which of the following?
A)
Q6: Which is a rule for verbal communication?
A)
Q7: Which is a rule for verbal communication?
A)
Q8: Which statement about body language is correct?
A)
Q9: Which of the following statements about body
Q10: Paraphrasing does which of the following?
A) Shows
Q12: You are caring for a person who
Q13: A resident's son is visiting. Which will
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