Managers spend about 25% of their time in verbal communication, and it is estimated that they only understand about 50% of what is being communicated verbally to them.

Question

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Studies and research in organizational behavior suggest that managers spend much more than 25% of their time in verbal communication, often cited as up to 80% or more. Additionally, the estimation that managers only understand about 50% of what is being communicated verbally is not a widely supported or quantified statistic in reputable research on communication effectiveness.

Managers Spend About 25% of Their Time in Verbal Communication