Probation Officer Chen spends much of her day mentoring and providing advice to her clients. Which "hat" is Chen wearing, or what form of service delivery is she following?

Question

Quizplus · Accepted Answer

Casework involves direct, one-on-one interaction where the professional provides guidance, advice, and support to the client, which aligns with the activities described for Probation Officer Chen.

Probation Officer Chen Spends Much of Her Day Mentoring and Providing