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People Who Refuse to Consider the Merits of a Speaker's

Question 51

Multiple Choice

People who refuse to consider the merits of a speaker's point if it conflicts with their own, and who tend to overreact to certain forms of language, such as profanity, usually have what barrier to effective listening?


A) Rebuttal tendency
B) Closed-mindedness
C) Selective listening
D) Glazing over

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