Barb Is Angry That Her Daughter, Kelly, Has Received an "F

Barb is angry that her daughter, Kelly, has received an "F" in a class. Barb is sure that Kelly has slacked off, so she brushes off Kelly's claim that the teacher made an error, which she thinks is just an excuse. Kelly wants to discuss how upset she is over the mistake, but Barb is making what error in her empathic listening?

A) Barb is not acknowledging Kelly's feelings.
B) Barb is not considering Kelly's credibility.
C) Barb is passing judgment rather than listening.
D) Barb is not separating what is and isn't being said.