Carolyn and Maxine are shopping for prom dresses. Carolyn asks Maxine's opinion on a particular dress and tells her to be honest. When Maxine laughs and says the dress makes Carolyn look ridiculous, she is surprised to see Carolyn get upset. When Carolyn explains to Maxine that it is not the opinion, but the way in which it was stated, that hurt her feelings, Carolyn is engaging in what type of communication?

Question

Quizplus · Accepted Answer

Metacommunication refers to communication about communication, which is what Carolyn is doing by discussing how Maxine's message was delivered rather than the content of the message itself.

Carolyn and Maxine Are Shopping for Prom Dresses