Lisa is a waitress at a restaurant. After she greets a table of customers, she will list that day's specials and take drink orders. After returning with the drinks, Lisa will then take orders for appetizers and entrees. Because she performs these __________ rituals with every table, it enhances her ability to do her job.
A) task
B) social
C) personal
D) daily

Question

Quizplus · Accepted Answer

Task rituals are specific actions or behaviors that are performed in a consistent manner to complete a task. In this case, Lisa's task rituals include greeting customers, listing the day's specials, taking drink orders, taking orders for appetizers and entrees, and returning with the drinks. By performing these rituals with every table, Lisa is able to enhance her ability to do her job because she is able to complete her tasks more efficiently and effectively.

Lisa Is a Waitress at a Restaurant