________ can help customers feel closer to and more favorably towards the company, and to tell others of their involvement through favorable word of mouth.
A) Facebook
B) Social media
C) Co-creation
D) Brand awareness
E) Marketing

Question

Quizplus · Accepted Answer

Co-creation involves customers in the development or improvement of products and services, fostering a sense of ownership and connection with the company. This involvement can lead to customers feeling closer to the company, having a more favorable view, and sharing their positive experiences with others.

________ Can Help Customers Feel Closer to and More Favorably