In order to achieve great customer service, managers must:
A) sell others on the idea of great customer service.
B) insist that everyone memorize the company theme.
C) command the respect of their employees.
D) all of the above

Question

Quizplus · Accepted Answer

Managers must effectively communicate and promote the importance of great customer service to their team to ensure everyone is aligned with the company's goals.

In Order to Achieve Great Customer Service, Managers Must