_____ is the process of moving a seller toward long-term, cost-effective, mutually beneficial trust with selected customers.

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) is the process aimed at building long-term, cost-effective, mutually beneficial relationships with selected customers. It focuses on understanding and responding to the needs and behaviors of customers to develop stronger loyalty and more valuable business interactions.

_____ Is the Process of Moving a Seller Toward Long-Term