Experts disagree on whether a direct or an indirect approach is best for letters turning down job applicants.
Correct Answer:
Verified
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Q11: Negative statements about a customer can always
Q12: One way to avoid being accused of
Q13: Among other points, a crisis management plan
Q14: Some employers refuse to write recommendation letters.
Q16: When rejecting a job applicant, it is
Q17: Termination letters should always use delicate terms
Q18: Avoid hiding behind _ _ to cushion
Q19: Making false statements that damage someone's character
Q20: A (An) _ review is a manager's
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