The hierarchy of goals concept is illustrated by the means-end chain of goals which suggests that the:
A) short-term goals become the intermediate-range plans, which then become the long-term goals.
B) top-level managers determine what is to be done by middle-level managers, who in turn determine what bottom-level managers will do.
C) operational-level goals must be achieved in order to reach tactical-level goals, which must be achieved in order to reach strategic goals.
D) authority to set goals must flow from the top down through each successive level of the organisation.
Correct Answer:
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