When a manager stereotypes, two steps occur. Firstly, the manager classifies the person as a member of a group that has some common characteristics. Secondly, the manager draws conclusions by seeking information directly from that person.

Question

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In the second step of stereotyping, the manager does not seek information directly from the person but rather draws conclusions based on the perceived characteristics of the group to which they have classified the person, often without direct interaction or further inquiry.

When a Manager Stereotypes, Two Steps Occur