Joseph Juran's research in quality management revealed that more than 80 percent of quality defects are caused by factors controllable by workers.

Name: Joseph Juran's research in quality management revealed that more than 80 percent of quality defects are caused by factors controllable by workers.
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Joseph Juran's research found that 80% of quality defects are caused by factors within the control of workers, such as lack of training, poor work habits, or inadequate tools.

Joseph Juran's Research in Quality Management Revealed That More Than