Peggy Jones is a typical consumer who shops for her family on a weekly basis. From Peggy's perspective, quality can be defined as
A) the degree to which a product or service is expensive.
B) the degree to which a product or service is luxurious.
C) the degree to which a product or service meets her expectations.
D) the degree to which a product or service is custom made.
E) the degree to which a product or service is grand.
Correct Answer:
Verified
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